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Medical office manager

Dedham
American Family Care
Office manager
€60,000 - €80,000 a year
Posted: 16 June
Offer description

Join to apply for the Medical Office Manager role at American Family Care


Job Description: Center Administrator

Department: Corporate Operations | Supervises: Medical Assistants, Medical Receptionists, X-Ray Techs | FLSA Status: Exempt

Reports To: Regional Manager | Date Completed: 5/22/2025


Position Overview

The Center Administrator oversees daily operations of an AFC Urgent Care center, ensuring resource utilization and high-quality clinical and administrative services. This role supervises non-provider staff and acts as a liaison between center, regional, and support departments, fostering a culture of accountability and service excellence.


Core Responsibilities

* Maintain a positive work environment and effective communication.
* Support team collaboration and meet organizational goals.
* Partner with physicians and APPs for operational needs.
* Create a productive work environment that enables staff to perform at their best.


Qualifications

* Minimum 3+ years healthcare management experience, urgent care preferred.
* Clinical background or Medical Assistant certification preferred.
* Proficiency in payroll, scheduling, and Microsoft Office.
* Experience with EMR systems, preferably Experity.
* Strong organizational, multitasking, and compliance knowledge.


Principal Duties

* Foster engagement, accountability, and continuous improvement.
* Manage recruitment, staffing, and performance processes.
* Ensure compliance with clinical and organizational policies.
* Oversee financials, inventory, and KPIs for operational excellence.
* Support quality assurance and operational support at the center.


Working Conditions

Center-based role involving prolonged computer use, light physical activity, and potential travel. Environment includes typical healthcare safety precautions.


About AFC

American Family Care is a leading healthcare provider with over 250 clinics, dedicated to providing accessible, patient-centric care. Join us to make a difference in patients' lives and grow professionally.


Additional Details

* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Healthcare Provider
* Industries: Medical Practices

We are an Equal Opportunity Employer.

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