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Health care assistant/support worker

Rainham (Greater London)
Fountain Care Services Ltd
Health care assistant support worker
£24,000 - £28,000 a year
Posted: 1 October
Offer description

PLEASE NOTE: WE ARE NOT OFFER SPONSORSHIP

This is domiciliary care work.

Pay from £13 per hour, depending on experience.

Principal Responsibilities

1. Personal Care

* Assist service users with getting in and out of bed, moving, and mobility support using agreed procedures.
* Support with personal hygiene including washing, bathing, showering, shaving, oral care, hair care, dressing, and undressing.
* Assist with use and care of personal aids and equipment (hearing aids, glasses, dentures, mobility aids, etc.).
* Support with toileting needs, including use of commodes, incontinence products, and safe disposal.
* Assist with preparing food and drink and feeding where required.

2. Domestic Support

* Help maintain a clean, safe, and comfortable home environment in line with health and safety standards.
* Carry out basic household tasks such as cleaning, laundry, and bed making.
* Undertake essential shopping where directed.

3. Social and Emotional Support

* Provide companionship, conversation, and reassurance to reduce isolation.
* Encourage service users to participate in hobbies, interests, and daily living activities according to their abilities.
* Support service users to maintain relationships with family, friends, and community.

4. Monitoring and Reporting

* Observe and promptly report any changes in a service user's physical or mental health, or their home environment, to the Care Coordinator / Manager.
* Maintain accurate and timely records of care delivered, in line with policies and care plans.
* Safeguard service users by reporting any concerns, incidents, or suspected abuse immediately in line with company policy.

5. Teamwork and Professional Practice

* Work collaboratively with colleagues, families, and professionals (e.g. community nurses, GPs, social workers) as part of a caring team.
* Attend mandatory induction and training and participate in regular supervision and team meetings.
* Promote equality, diversity, and anti-discriminatory practice at all times.
* Adhere to all organisational policies and procedures, including confidentiality and data protection.

General Duties

* Act always in the best interests of service users and the organisation.
* Comply with health and safety, safeguarding, and CQC Fundamental Standards.
* Take part in training and development, including NVQ/QCF qualifications where appropriate.
* Carry out any other reasonable duties that fall within the scope of the role.

Essential Criteria

Qualifications & Experience

* No formal qualifications required – full training will be provided.
* Willingness to undertake the Care Certificate and mandatory training.
* Experience of caring for others (paid, voluntary, or personal) desirable.

Other Requirements

* Right to work in the UK.
* Satisfactory enhanced DBS check (with barred list check if required).
* Two satisfactory references (one from most recent employer, if applicable).
* Ability to travel to service users' homes (driving licence and access to a vehicle may be required depending on location of work).

Desirable Criteria

* Level 2 (or higher) Diploma / NVQ / QCF in Health and Social Care.
* Training in first aid, moving and handling, or medication administration.
* Previous experience in domiciliary care, residential care, or health and social care settings.
* Experience working with older people, people with disabilities, or those with long-term conditions.
* Ability to cook simple meals.
* Knowledge of safeguarding procedures and CQC Fundamental Standards.
* Valid UK driving licence holder

Job Type: Full-time

Pay: From £13.00 per hour

Education:

* GCSE or equivalent (preferred)

Experience:

* Home care: 1 year (preferred)

Language:

* English (required)

Licence/Certification:

* Driving Licence (preferred)

Work Location: In person

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