Send & inclusion assistant – wmf3052e

Key Responsibilities

• Provide comprehensive administrative support to the SEND team
• Manage and maintain accurate electronic records and case files
• Process correspondence, reports, and documentation in line with statutory requirements
• Act as a first point of contact for enquiries from parents/carers, schools, and professionals
• Track and monitor key deadlines related to Education, Health and Care Plans (EHCPs)
• Handle sensitive and confidential information appropriately
• Assist with data collection and reporting as required

Who we are looking for…

We are looking for someone who:

• Highly organised with strong attention to detail
• Experienced in administrative roles, ideally within a public sector or education setting
• Confident using IT systems, including Microsoft Office applications and databases
• Able to manage a busy workload and meet deadlines
• A strong communicator with excellent customer service skills
• Discreet and professional when handling sensitive information
• Able to work both independently and as part of a team

Experience or knowledge of SEND processes or statutory services is desirable but not essential, as training will be provided.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

• Post Specification
• Role Profile

If you have any queries about this role or would like an informal chat about this opportunity, then please contact Naomi Sheane on Naomi.Sheane@westmorlandandfurness.gov.uk or call 07795447673.

Company: Westmorland and Furness Council

Salary: £28,598 – £29,540

Location: Barrow in Furness, Cumbria

Sector: Education

Sector: Skills and Learning

Job Role: Support Worker