Status: temporary – 3 month contract
Salary: from £19,513.60 (WTE £24,392) per annum, depending on experience
Hours: 30 hours per week
Closing date: 25 August 2025
Interview date: TBC
We have a temporary 3-month contract for a Shop Manager at our Leiston Shop. You will be a proactive, creative, and dynamic individual who is forward-thinking, ensuring our retail shops continually meet the progressive and ever-changing world of charity retail.
As a Shop Manager, you will be required to:
1. Take full responsibility for the day-to-day organisation of the shop
2. Achieve agreed financial budgets
3. Provide a high standard of customer service and satisfaction at all times to both external and internal customers
4. Set and maintain high standards of merchandising, layout, and display
5. Work with and manage a team of volunteers who are integral to our business
We have over 30 charity sites across Norfolk & Suffolk, including two retail centres in Ipswich, a community coffee hub, a café, and a Zest retail outlet. Income is also generated through our e-commerce sites, furniture operations, and retail events.
St Elizabeth Hospice is committed to safeguarding and protecting adults and young people we work with and has a zero-tolerance approach to abuse, neglect, and discrimination. All posts are subject to rigorous safer recruitment processes, including criminal record checks and vetting. We have robust safeguarding policies, and staff are expected to undertake regular training to identify and respond to risks.
St Elizabeth Hospice is an independent charity and hospice serving East Suffolk, Great Yarmouth, and Waveney, providing care to those with life-limiting illnesses. Established in 1989, the hospice supports over 4,000 patients and families annually through various services including inpatient care, community support, outpatient clinics, home visits, helpline, and bereavement support.
In 2023, the hospice merged with East Coast Hospice to enhance palliative care services in the Great Yarmouth and Waveney area.
The hospice offers a benefits package including 27 days annual leave, pension scheme, life cover, cycle to work, car leasing, health discounts, sick pay, Blue Light Card, and employee assistance program.
For more details, please read the job description and person specification. Only shortlisted applicants will be contacted for interview via email. Please check your email, including spam/junk folders.
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