Contract Manager & Contract Supervisor ( Fulfilment )
Bristol (BS35)
35,000 - (phone number removed) per annum
Full-Time Permanent
Customer-Focused Logistics Opportunity - It's all about the Customer!
We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contracts Manager & Supervisor to join our Bristol operation. ( Two roles available )
This is a fast-paced, customer-facing role where delivering exceptional customer service and maintaining strong client relationships is key.
The successful Fulfilment Contract Manager & Supervisor will play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance for their valuable customers.
The Role
* Coordinate the end-to-end order fulfilment process in line with customer KPIs
* Act as a key customer-facing contact for client queries and service updates
* Work closely with warehouse teams to manage order flow
* Maintain stock integrity and process transactions within the WMS
* Investigate delivery issues and implement effective solutions
* Manage inbound/outbound bookings and shipping documentation
* Problem solve and consult on improvements
* Complete Quarterly and annual reviews with your customer.
About You
* Proven customer-facing / customer service experience at senior level
* Administration experience within an office environment
* Experience using a Warehouse Management System (WMS)
* Proven track record leading major accounts
* Strong organisational and problem-solving skills
* Excellent communication skills
The right to work in the UK (no sponsorship available)
Benefits
* 25 days holiday (rising to 27 with service) + Bank Holidays
* Profit-related pay
* Pension scheme
* Life cover & private healthcare
* Retail discount scheme
* Employee Assistance Programme
* On-site parking
* Training and development opportunities
If you are a motivated, customer-driven professional looking to grow as a Fulfilment Contracts Manager within a stable and respected organisation, we would love to hear from you.
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