Overview
We are recruiting for a Business Analyst to join the European Outbound Logistics Technology team on a full time basis on a 12 month Fixed Term Contract, reporting into the Delivery Lead.
The European Business Analyst, Supply Chain, is responsible for gathering, documenting, and interpreting business needs into a succinct and concise set of functional and non-functional requirements. The role will provide support to the wider technology team in the delivery of small changes and strategic business initiatives and projects throughout the full lifecycle.
A strong communicator, the successful candidate will function as a liaison between business stakeholders and technical teams to ensure the successful delivery of IT solutions. This role involves analysing and understanding business needs, translating them into technical requirements and documenting test scenarios, scripts, and user outcomes.
The role will also work with the Service Transition and Service Delivery teams to transition the solution into support. This role is offering a contract that may require travel to depots and a good degree of self-motivation and flexibility. The role will reside within the Enterprise Technology function, but may be required to spend time with business stakeholders on site across Europe as projects require, or work across other functional pillars as deemed necessary.
Key Accountabilities & Responsibilities
* Responsible for gathering, documenting and interpreting business needs into succinct and concise functional and non-functional requirements.
* Responsible for documenting test scenarios, scripts, and user outcomes.
* Create process flow diagrams and documentation to map business processes to business requirements and user stories.
* Act as a translator between the business and BT, translating business needs into functional and non-functional requirements.
* Ensure personal knowledge and exposure to business change opportunities remains up to date, appropriate and relevant.
* Work within internal project delivery governance processes, with familiarity of both agile and waterfall methodologies.
* Management of costs will be required for small change delivery.
* Serve as the consistent thread throughout the lifecycle of change, using strong analytical skills to take business requirements through to successful delivery of a technical solution into the BAU teams.
* Reside within the Supply Chain Technology function; may be required to spend time with business stakeholders on site across Europe as projects require, or work across other functional pillars as deemed necessary.
About you
To be successful in this role you must have the ability to build strong and long-lasting relationships with stakeholders through positive and proactive engagement. You should be able to ask insightful questions to extract details required from stakeholders. You will possess a high level of attention to detail and be organized with the ability to present and document information based on the needs of the project. You’ll have an analytical and inquisitive mindset and think tactically and strategically, presenting options to solve problems. You must also have the ability to surface risks/issues early and suggest mitigation options. Experience of requirements gathering through direct interaction with business users or in a workshop environment and ability to prioritize (e.g., MOSCOW).
What we offer
* A competitive salary
* Generous holiday allowance, with option to purchase 5 additional holiday days
* Pension scheme
* Hybrid working contract
* Staff discounts on food and award-winning products through our staff shop
* Discounts on cinema tickets, shopping and cashback on purchases
* Recognition awards and incentives
* Career progression opportunities
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