Customer Experience Executive- 12 month fixed term contract This is a market-leading company in the commercial catering sector, currently seeking a Customer Experience Executive to join their Internal Sales team. This is a key front-line role focused on delivering exceptional service to customers, dealers, and internal teams. You'll be the first point of contact for incoming enquiries via phone, email, and live chat, while also supporting sales processes by accurately processing orders and maintaining strong relationships across the business. This is a great opportunity for someone with customer service experience in a fast-paced environment who enjoys building relationships, problem-solving, and being part of a collaborative and supportive team. Key Responsibilities Act as first-line support for customer enquiries via phone, email & live chat Deliver high-quality service and resolve queries efficiently Accurately process orders using internal systems Collaborate with dealers, end-users, and internal departments Support sales initiatives and reporting (e.g. nil/low spend accounts) Provide admin support including documentation and filing Monitor and improve customer service processes Assist with product knowledge updates and training Key Skills & Experience Customer service experience in a B2B busy sales or support environment Confident communicator with excellent phone and email manner Strong organisational and time...