Job Description
Title: Warehouse Supervisor
Reporting to: Warehouse Manager
Location: Colchester
Working Hours: -Mon – Thur – 8:00am – 4:45pm Fri 8:00am – 3:30pm with additional hours as/when required.
Reed in Colchester are delighted to be supporting our client seeking a Warehouse Supervisor on a full time basis. Your role will be to supervise warehouse processes, ensure the department runs efficiently and meets company targets whilst maintaining a safe and tidy work environment.
You will monitor and lead the warehouse staff; issue daily tasks and ensure they are completed in accordance with agreed KPI’s to support all Service Managers and engineer teams across the country. This is a fast-paced environment in which the ability to react proactively to changes is key.
Responsibilities
* Responsibility of ensuring the professional and personal development of your team
* Efficiency levels with waste removed from the process ensuring that all manpower is used effectively throughout
* Ensure all training and development activity is undertaken for all operational staff so they have the right training to do their jobs effectively
* Maintain a training skills matrix for the operational teams
* Always maintain optimal levels of operational efficiency and resources, ensuring that operational procedures and processes meet the quality requirement and drive performance improvements through auditing processes and robust reporting mechanisms
* Ensure warehouse staff offer excellent internal customer service including completing daily tasks as per company expectations
* Ensure that external area’s secure and tidy
* Ensure incoming goods area is emptied daily and correctly matched up by warehouse with customers’ orders for packing process and parts are checked for quantity and condition
* Ensure quality of packing and all internal works is of expected and acceptable standard to be within the annually set company returns percentage target
* Monitor and manage warehouse staff and to track work given to them, to lead daily huddles with them to set the day’s work and expectations in line with service department requirements
* Complete weekly parts run when required
* Provide assistance with Maintenance of department health and safety records to include H&S department and premises check list, PAT testing records, updating COSHH records with new substance data sheets.
Key Skills, Characteristics and Experience
* Experience overseeing change, and implementing new processes is essential
* Experience of delivering excellent Customer Service
* A high degree of computer literacy to include a strong understanding of MS Office suite of programs
* Ability to lead and drive continuous performance within a team
* Team player with strong determination to succeed
* Excellent communicator, able to articulate and deliver company strategy and instructions effectively with excellent presentation skills, with an open and direct style.
If you have experience within a similar role and would like to express your interest, please click APPLY!