Overview
Location: Within a 90-minute travel radius of your home (applicants must reside within Stockport). Salary: From £27,965 + £4,200 per annum car allowance + uncapped monthly bonus (current field team earn monthly bonuses from £200-£400). Earnings Potential: Up to £35,765 per year (inclusive of car allowance). Hours: Flexible, 40 hours per week (including peak shifts). No Warrant Work Involved.
Responsibilities
* Visit customers to resolve outstanding arrears and discuss payment options
* Handle accounts for both regulated and non-regulated clients, including reconnection visits
* Accept payments, set up repayment plans, and re-engage customers with client services
* Educate customers about the potential consequences of non-payment
* Use an Orbit-supplied iPad to update account outcomes in real time
Working Hours
We offer a 40-hour workweek with a supportive approach to work-life balance. Your visits will be scheduled across the following operating window:
* Monday–Friday: 8am–8pm (minimum of 10 hours between 4pm–8pm)
* Saturday: 9am–1pm (optional, counts toward core hours)
Perks & Benefits
* 31 days holiday (incl. bank holidays + December shutdown)
* Fuel card for business use
* Uncapped monthly bonuses (£200–£400 typical)
* Comprehensive 5-week induction programme
* Ongoing training and professional development
* Access to Medicash and Employee Assistance Programme
Requirements
* Clear criminal record
* No CCJs, IVAs, or bankruptcies in the last 6 years
* Full driving licence (max 6 points), own car, and business insurance
* Tech-savvy and comfortable working independently
Job Details
Job Type: Full-time
Pay: £27,965.00 - £35,765.00 per year
Job Ref: CCAFLD
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