Summary
Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers' lives and contribute to a sustainable future?
We're looking for a friendly and skilled Waterlink Plumber to join our team. In this varied role, you'll be the go-to person for all things plumbing – from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly.
You'll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly.
You'll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs.
You'll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team.
Customer happiness is important to us, so you'll always make sure every customer interaction is a positive one. You'll also be part of our Waterlink Plumbing standby team, providing emergency assistance when it's most needed.
Are you ready to join us in making a real difference? Apply now and become a vital part of the South East Water team
Main Responsibilities
* To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes.
* To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison.
* Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind.
* Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly.
* Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required.
* Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.
* Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.
* Deal with issues that arise in an effective manner seeking help when required.
* Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations.
* Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained.
You'll need:
Skills / Qualifications / Experience
* Level 2 City and Guilds Plumbing Qualification.
* Strong operational and industry knowledge and experience is essential.
* Effective communication and interpersonal Skills.
* Ability to work independently and meet deadlines.
It will be a bonus if you have:
Skills / Qualifications / Experience
* EUSR Water Hygiene Card.
* WIAPS approved Plumber.
* Level 3 City and Guilds Plumbing qualification.
Job Types: Full-time, Permanent
Pay: £32,292.00-£37,500.00 per year
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Health & wellbeing programme
* Life insurance
* On-site parking
* Sick pay
Work Location: In person