Service Engineer – Crawley Area
OTE £42,000 | Basic £35,000 + Overtime + On-Call + Bonus
A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across the south side of the M25. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.
The Role:
You’ll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.
Key Responsibilities:
* Service, maintenance, and repair of industrial doors and dock equipment
* Fault finding, diagnostics, and breakdown response
* Carry out planned preventative maintenance (PPM)
* Provide clear service reports and recommendations
* Identify additional works and support conversion of quotes
* Support installations when required
* Deliver a high standard of customer service on‑site
Requirements:
* Background in electrical, mechanical, hydraulic, or similar engineering discipline
* Field service experience (industrial doors or similar equipment desirable)
* Strong fault‑finding and problem‑solving skills
* Comfortable working independently and customer‑facing
* Flexibility to travel and participate in on‑call rota (1 in 5)
Package:
* Basic salary £35,000
* OTE £42,000 (including overtime and on‑call)
* Overtime paid at enhanced rates
* £240/week on‑call allowance
* £34/night stay‑away allowance
* Commission (2.5%-5% on parts sales)
* Company van, tools, PPE
* 25 days holiday + bank holidays
* Pension, life assurance, sick pay
* Gym contribution + perks platform
* Ongoing training and development
This is a strong opportunity to join a growing, people‑focused organisation offering stability, development, and long‑term career prospects.
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