Scout Recruiting is currently looking for a Client Services Director to join a great business located just outside of Stamford Lincs. You will be responsible for leading client relationships, driving account growth, and delivering integrated marketing campaigns across digital, PR, and social channels. Combines strategic planning, commercial management, and team leadership to achieve measurable business results.
This is a full- time permanent role offering a very competitive salary.
Key Responsibilities
Lead and grow key client accounts, ensuring high retention and satisfaction
Act as senior client contact, building strong, long-term relationships
Identify and deliver upsell and cross-sell opportunities
Develop and oversee integrated marketing strategies and campaigns
Ensure campaigns meet KPIs and deliver commercial results
Manage budgets, forecasting, and account profitability
Support new business through pitches and proposals
Lead, mentor, and develop account management teams
Oversee project delivery, timelines, and quality standards
Identify risks and implement proactive solutions
Drive process improvements and campaign innovation
Key Skills
7 10+ years in account management (agency preferred)
Proven experience managing integrated, multi-channel campaigns
Experience leading teams and client relationships
Strong commercial awareness and budget management
Strategic marketing planning and campaign delivery
Excellent client management and negotiation skills
Knowledge of digital, PR, and social media channels
Understanding of SEO, targeting, and CRM systems
Strong project management and organisational skills
Excellent communication and presentation abilities
Results-driven and commercially focused
Strategic and proactive thinker
Strong leadership and team development
Highly organised and adaptable
Collaborative with strong relationship-building skills
Short listing will start immediately.