Overview
Sunswap Leatherhead, England, United Kingdom
Contracted hours: 40 hours a week + overtime + door2door • OTE: 75k
About us: We are a clean-tech organisation pioneering the world’s first purpose-built battery and solar-powered transport refrigeration unit (TRU). Our fully electric system is a true zero-emission alternative to diesel-powered TRUs, leading the way in decarbonising the global cold chain. Since our founding in 2020, we’ve expanded from just 3 engineers to a team of 77 in under five years, representing a 2,467% growth in team size. In 2024, we secured a £17.3 million investment, enabling us to continue our mission: Innovative engineering to deliver a sustainable future. We’ve partnered with leading companies such as Tesco and DFDS to bring cutting-edge, sustainable refrigeration solutions to market. We also proudly won the 2024 Technological Breakthrough award from the Cold Chain Federation and were named one of The Sunday Times Best Company 2024 winners, celebrating our exceptional workplace culture. At Sunswap, we are united by our mission, fostering a supportive, inclusive, and forward-thinking environment where every team member is empowered to make an impact.
Benefits include: 30 days of annual leave (includes a Wellbeing Day), sabbatical after 3 years, 5 free counselling sessions per year, family leave, free monthly lunches & quarterly socials, cycle to work scheme, free Sunswap merch, van and fuel card, and more.
Job overview
Sunswap is currently seeking a Mobile Refrigeration Engineer. Your key focus will be driving customer satisfaction by delivering high quality diagnostics and timely repairs of customer units on first visit in order to maximise their uptime. You will carry out maintenance repairs and investigations of our product, alongside being responsible for on-site call outs to issues at roadside, customer depot or Vehicle Maintenance unit (VMU). When not on field duties, you will assist the Aftermarket engineer with maintenance procedure verifications and serviceability test requests, support production, build and uplift where necessary, and support the wider engineering team with technical builds and investigations in an R&D environment for continued growth.
Key responsibilities
* Take the lead in resolving maintenance repairs and troubleshooting mechanical, refrigeration, and electrical issues. Support the Aftermarket Engineer by assisting with serviceability test requests and investigations, ensuring high-quality performance and reliability
* Collaborate with the Aftermarket Engineer by providing insights from the field and suggesting ways to enhance product repairability, contributing to continuous improvement and customer satisfaction
* Work closely with diverse engineering teams to support a wide range of mechanical and electrical tasks
* Maintain van readiness with tools
* Support unplanned maintenance of the Sunswap demo fleet
* Build and maintain required Aftermarket test rigs
* Provide technical debriefs for maintenance activities carried out for Endurance
* Support installation activities of TRUs
* Contribute to product launches across the UK and in Europe if necessary
Qualifications & experience
* Proven experience in maintenance repair and diagnostics for refrigerated trailers, HVAC or related systems
* Ability to carry out mechanical and electrical field tasks
* F-GAS category 1
* A valid UK driver’s license (manual)
* Basic understanding of low voltage electrical systems
* Good knowledge of refrigeration systems and required maintenance
* Ability to troubleshoot unplanned maintenance issues
* Excellent verbal and written communication skills
* Ability to interpret/execute written instructions and work collaboratively as part of a wider team
* A ‘can do’ attitude and ability to work within SLA timescales
* Passion for the environment and being a force for good
* Proven ability to prioritise and manage time
Seniority level
* Associate
Employment type
* Full-time
Job function
* Industries: Industrial Machinery Manufacturing
Note: This posting reflects a refined version of the original job description to improve clarity and structure while preserving the core information.
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