The vacancy
Will support the delivery of Live Well Kent and Medway's mental health and wellbeing services. You will have responsibility for all referrals coming into the service, manage the incoming telephone system as well as the online and email process. You will train your team and the supporting Link staff to manage the demand and will be responsible for the quality of this vital element of the service. You will support the area manager with data management for reporting cycles in addition to managing the team responsible for initial contact with LWK&M. Good people and communication skills will be essential.
Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.
Working pattern
37.5 hours, 9.00am to 5.00pm, Mondays to Fridays with some flexibility required.
Location type
On-site
Contract type
Fixed term until 31st March 2027.
Interview date
24th June 2026
The contract for this role runs until 31st March 2027. We hope to extend the contract if new funding is obtained, but this isn't guaranteed at the time of writing this job advert.
Equal Opportunities Employer
Porchlight is an Equal Opportunities Employer and welcomes applications from all sections of the community. Porchlight is committed to safeguarding and promoting the welfare of children, young people and adults at risk.
Benefits
* Generous annual leave entitlements
* Generous pension scheme
* Occupational sick pay
* Occupational maternity and support pay
* Employee assistance programme
* Cycle to work scheme
* Access to mental health first aiders
* Sponsorship for professional qualifications
* Staff loans
* Hybrid and flexible working
* Life assurance
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