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Credit control administrator

Dumbarton
Aggreko
Credit control administrator
Posted: 7 May
Offer description

Bring your energy to Aggreko as a Credit Control Administrator based in Dumbarton. In this role, you’ll play a key part in managing customer accounts, assessing credit risk and supporting the wider finance team to ensure strong financial performance and customer relationships.

Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.

What you’ll do as Credit Control Administrator:

1. Process new customer accounts and assess credit applications using appropriate credit reports
2. Conduct credit investigations and approve limits within authority, escalating where required
3. Maintain accurate customer data across multiple systems and ensure the integrity of all records
4. Monitor and manage available credit, including reviewing and releasing orders from credit hold
5. Maintain and update credit files, including reports, correspondence and account activity
6. Perform annual account reviews and support ledger cleansing activities
7. Assist with collections of outstanding debts via phone, email and written communication
8. Provide administrative support and contribute to policy management and process improvements
9. Collaborate closely with sales, management and wider business functions to build strong customer relationships
10. Support onboarding and training of sales teams on credit processes and best practices

You are:

11. An organised and detail-focused professional with experience in credit control or finance operations
12. Confident working with data, systems and processes, ensuring accuracy and compliance
13. A strong communicator, comfortable engaging with customers and internal stakeholders
14. Proactive, adaptable and able to manage multiple priorities in a fast-paced environment
15. A collaborative team player who supports wider team objectives and targets

You’ll bring:

16. Experience in credit control, customer account management or financial operations
17. Knowledge of credit checking processes and risk assessment
18. Strong administrative and organisational skills
19. Confidence using multiple systems and Microsoft Office applications
20. A customer-focused mindset with the ability to build effective working relationships

Here’s what you’ll get:

21. Competitive salary and benefits package, including pension and bonus
22. Generous holiday allowance with flexibility to buy or sell leave
23. Ongoing development and career progression opportunities
24. Health and wellbeing support, including Employee Assistance Programme and GP services
25. Discounts, perks and opportunities to give back through volunteering

Our people are can-do, positive, resilient and persistent. If that sounds like you, apply now and help us power our customers’ success.

Bring your energy. Grow your career.

#LI-AM1

Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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