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Student services administrator

York (North Yorkshire)
Service administrator
€28,778 - €32,080 a year
Posted: 2h ago
Offer description

Department We are currently seeking a Grade 4 administrator to join our strong professional support teams for the School of Arts & Creative Technologies and York School of Architecture which sits in the Faculty of Arts and Humanities. The role will carry out a range of duties relating to the student facing services and administration of our degree programmes across the faculty. Role An enthusiastic team player with a can-do attitude, you will need to be highly organised with excellent IT and interpersonal skills, to provide a high-quality service to both students and staff. You will gain a good working knowledge of our systems and processes and University policies and procedures and use this to provide effective and efficient administrative support. This is a demanding and varied role; you will be an organised self-starter with exceptional communication skills and the ability to balance competing priorities in a busy environment. We are committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies (such as job sharing), flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds. Skills, Experience & Qualification needed Educated to GCSE level or above, or possessing equivalent educational experience, you will bring your thorough knowledge of administrative processes and procedures gained in a large complex organisation and your excellent IT skills to the role. Use digital technologies including Google applications and/or Microsoft Office Experience of providing an excellent standard of customer service to a range of stakeholders Accurately record, analyse, interpret and report information/data Communicate effectively in verbal and written formats Organise activities and resources The role is available at 0.7 FTE (25.9 hours) for immediate start until 31 March 2027. Interview date: 26 February 2026 For informal enquiries: please contact Sarah Wilkie via email: act-student-services-manager@york.ac.uk The University strives to be diverse and inclusive – a place where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University. We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. EqualityatYork

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