Head of rental

Role - HEAD OF RENTAL (HGV) - c£75k per annum + Bonus + Benefits
* PERMANENT ROLE
* GROWING BUSINESS
* PROFESSIONAL FRIENDLY ENVIRONMENT
Our client is a leader in their field and due to continued growth are now looking for a Head of Rental to join their busy team. You will take responsibility for the Rental function to include Direct Debit Management of Accounts, System Management and Key Account Management.
Duties and Responsibilities
* Lead and manage daily rental operations across the depot/network
* Optimise fleet availability, utilisation, and turnaround times
* Oversee vehicle maintenance scheduling in coordination with workshop teams
* Manage and develop a team of rental & fleet controllers, drivers, and workshop support staff
* Ensure compliance with all transport regulations and health & safety standards
* Monitor KPIs, budgets, and operational performance, implementing improvements where needed
* Handle customer escalations and maintain strong client relationships
* Collaborate with sales teams to support business growth and contract fulfilment
Skills and Experience
* Proven experience in a HGV rental management operations role (HGV rental experience essential)
* Strong leadership and people management skills
* Good understanding of fleet management and compliance requirements
* Commercial awareness with the ability to manage costs and improve profitability
* Excellent organisational and problem-solving abilities
* Confident communicator with a customer-focused mindset
* Proficiency in transport or fleet management systems
If you feel you have the skills and experience, please upload your CV in the first instance