GAUCHO are looking for an experienced and passionate General Manager to join our GAUCHO Cardiff restaurant. The successful?General Manager?candidate will be an experienced restaurant operator, being fully accountable for guest experience, finance, sales growth, legal compliance and team development. The General Manager will work closely with the Operations Manager and Operations Director on projects and will take full ownership of them. They will be an ambassador for the brand, leading by example and driving the business.
Training & Benefits?
50% off your food bill at all GAUCHOs
Referral and length of service bonuses
Incentive and reward schemes
Industry apprenticeship program opportunities and cycle to work scheme
Career development and training programs
Training provided by the GAUCHO Academy
28 paid annual holidays + options to purchase additional days
Key Responsibilities of the GAUCHO General Manager
Managing financials by plans to drive sales and beat budgets
Yearly budget planning and maximising covers whilst protecting the guest experience
Fully accountable for full team objectives and development planning
Effectively management of rotas, employee relation issues and recruitment
Practices an open-door policy with the team and makes time to ensure employee welfare
Drives the GAUCHO culture and manages both the team and senior members
Ensuring compliance throughout the business, with the team being fully trained to the correct level, and personally being trained to the correct level.
95% and above on food audits and shield health and safety.
A focus on strong and consistent guest feedback and mystery diner results
Leading marketing initiatives
Collaborating with senior leaders and head office departments to deliver KPIs
Requirements for GAUCHO General Manager
An in-depth knowledge of the hospitality industry
Strong experience managing a successful restaurant and inspiring both management and hourly team members
WSET Level 2
Excellent communicator, and aspirational leader
Project management
TPBN1_UKCT