Senior Administrator / Secretary – Worcester Salary: £24,000 – £26,000 Hours: Monday to Friday Are you a highly organised, compassionate professional who takes pride in supporting others? We’re looking for a Senior Administrator / Secretary to join a Worcester-based team that provides exceptional service to clients during one of the most difficult times in their lives. This role is ideal for someone who combines first-class administrative skills with genuine empathy and understanding. You’ll be supporting senior professionals with a variety of administrative and secretarial tasks — from managing correspondence and preparing documents to coordinating appointments — while also being a reassuring point of contact for clients who have recently suffered a bereavement. What you’ll bring: * Proven experience in an administrative or secretarial role, ideally supporting senior staff * Excellent organisational and communication skills * A calm, patient and professional approach when speaking with clients * The ability to manage multiple priorities with care and attention to detail * A genuine sense of compassion and discretion What’s on offer: * A supportive, caring work environment that values employee wellbeing * Monday to Friday hours – no weekends * A competitive salary of £24,000 – £26,000 depending on experience If you’re someone who takes pride in making a difference through both your professionalism and your people skills, we’d love to hear from you