Product Specialist – eLearning / AI – Leeds & Remote
Hybrid working – this role requires 2-3 days per week in Central Birmingham OR Leeds.
Salary: £40,000 per annum
We are looking for a Product Specialist to join our customers growing team in Birmingham City Centre. In this role, you’ll play a key part in driving the adoption of our technology solutions and improving the customer experience. You’ll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and decision tree solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills.
This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills and mindsets. It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering.
Key Skills & Responsibilities:
Previous experience as a Product Specialist – in a client facing environment
Excellent stakeholder communication and management skills – ability to take changing requirements from the business and build public and internal apps working closely with in house and external development team
Work closely with Product Owner and wider team
Have an interest in emerging technology, particularly AI features and Chatbots
Ability to work across various projects as well as BAU
Strong technical and analytical skills, with the ability to define and deliver high-quality solutions across a complex tech stack.
Deep understanding of product functionality from both business and technical perspectives to support adoption and continuous improvement.
Experience with tools and platforms related to reporting, app development, and digital learning solutions is highly desirable
Hybrid working – this role requires 2-3 days per week in Central Birmingham OR Leeds.
Salary: £40,000 per annum
Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.
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Crimson is acting as an employment agency regarding this vacancy