Job Description What you'll do Lead & Inspire: Recruit, develop, and elevate a high-performing team, giving regular, constructive feedback to maximise potential. Drive Commercial Success : Own all revenue lines – memberships, PT, secondary spend. Maximise overall profitability. Elevate Member Experience : Create a welcoming, energetic, and premium environment that enhances every member interaction. Operate with Excellence: Oversee all sales and operational processes, ensuring company standards and central initiatives (FUNDAMENTALS, ASCEND, MOVE) are delivered at the highest level. Champion Standards: Maintain best-in-class cleanliness, safety, and presentation – whether you’re on shift or not. Be Resilient & Agile: Quickly adapt to challenges, find solutions, and support your team through change. Compliance & Safety: Manage policies, procedures, Health & Safety, and pool plant operations in line with guidelines.