Annual salary: up to £47,391.75 Senior Supervisor Location: Rainham Contract Type: Permanent, Full-Time Salary: £47,391.75 per annum, plus commercial vehicle Hours: Monday – Friday, 42.5 hours per week About the Role We are looking for a proactive Senior Supervisor with a can-do attitude to join our team in Rainham. You will be responsible for delivering an excellent service and provide support to our local teams. whilst demonstrating a strong commitment to collaborative working within the local community. In this role, you will have responsibility for compliance and planned contracts within the London Borough of Havering. This will include managing a small team of Planners and a Supervisor, reporting directly into the Operations Manager. You will ensure full compliance with all Health & Safety requirements, including Damp & Mould (Awaab’s Law) and Fire Risk Assessment (FRA) remedial works. You will also oversee a small number of planned projects, conduct one-to-one meetings, lead subcontractor review meetings, carry out site visits and post-inspections of completed works, and ensure all activities are delivered on time while meeting or exceeding KPIs and client expectations. Role Criteria · Experience in an operational environment · Proven experience in managing people · Experience in planning · Experience managing contractors · Strong attention to detail and excellent customer service skills · Experience handling complaints & conflicts · Clear understanding of the importance of Key Performance Indicators (KPIs) Benefits we can offer you. · 25 days annual leave plus bank holidays · Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! · Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. · Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. · Family friendly policies · Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Olivia Elias (olivia.elias@mearsgroup.co.uk) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility