Job Title: Estate Manager Location: Local authority (based in Roehampton) Hourly rate: £21.03 PAYE/ £27.86 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start This is a full-time office role and hybrid working is not available until training is complete Job Purpose: To manage approximately 900 properties and deal with a wide range of tenancy and leasehold issues. Job Duties: To provide the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carry out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaise with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crimePerson Specification: The ideal candidate must have: An understanding of the skills involved in dealing with people in difficult situations Ability to write letters and reports on a wide range of issues Ability to organise your workload and meet deadlines Ability to communicate clearly and effectively with a wide range of people Good team working skills Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser