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Senior application support officer

Huntingdon
Huntingdonshire Dist. Council
Support officer
Posted: 10 July
Offer description

Contract Type Permanent full time

Closing Date 28 July 2025 09:00

3C ICT is our shared IT service between Cambridge City Council, Huntingdonshire District Council and South Cambridgeshire District Council. The shared service was established to provide a more efficient way of delivering ICT services across the three partner councils and has now matured into a reliable and efficient operation.

Our team of 80+ staff provide a range of services from digital development and integration, to server management and maintenance as well as standard desktop and business application support. On a day-to-day basis, we manage and deliver all the IT systems and services needed by our partners and customers. We are a modern IT Operation utilising Office 365, Microsoft Azure, DevOps and other up-to-date applications.

Our vision is to help our Council partners standardise, automate, integrate and optimise their IT systems to help them gain the best possible business benefit from their investment whilst maintaining the strictest standards of security, privacy and flexibility. This approach also helps them realise the combined economies of scale of working in a local government partnership.

Ultimately our work improves outcomes for local residents and businesses, giving our staff the opportunity to feel that they are contributing to the local area in a positive way and supporting those most at need through difficult times.

We want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.


Job details

We are seeking a highly motivated IT enthusiast to join our Application Support team.


About the role

Supporting officers across the 3 councils, day to day tasks are continually varied and will require you to assist users with all aspects of technical ICT Corporate Applications Support. This will include collaboratively working with other teams on project implementations in addition to working with suppliers of our corporate systems.


About you

You will have:

extensive ICT experience in the planning, installing, maintaining and supporting business applications

strong communication skills and work well under pressure

an organised and methodical approach

demonstrable customer service experience.

This post requires a DBS check.

An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.

To apply for this position, please complete the application form .

The closing date is 9am 28 July 2025 and interviews will be held the week commencing 4 August 2025.

However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!

For many of our roles (where it is possible) we accommodate a hybrid model of working. We know our people are what make Huntingdonshire District Council great and recognise how important a healthy work–life balance is. Our hybrid work model enables employees to work remotely whilst allowing for in-office collaboration opportunities across the district. Candidates should therefore be within commutable distance of our offices in Huntingdon, Cambridgeshire or able to attend meetings as required if further afield.

Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.


Working for the council

As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.

Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.

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