Office Manager
Location: Camberley (office-based)
Salary: Up to £35,000 per annum
Hours: Full time, Monday–Friday, 9.00am–5.30pm
(4 days per week may be considered) Sorry about the below formatting. CV Library is being weird today!
The Role
We are looking for an organised, confident and proactive Office Manager to support the smooth running of office operations. This is a hands- on role focused on coordination, client onboarding, systems, Excel reporting and support o the MD. It’s not staff management.
You will act as a central point of contact across the business, providing PA support to the Managing Director, managing client onboarding and compliance, supporting marketing activity, and playing a key role in the implementation of a new CRM system.Key Responsibilities
Office & Business Services
* Ensure the efficient day-to-day running of the office and business support functions
* Act as a key contact for clients, business owners, HMRC and external stakeholders
* Maintain high standards of organisation, record-keeping and compliance
* Support a busy and exacting workload in a structured, calm and professional manner
PA Support to Managing Director
* Provide general PA and administrative support
* Assist with scheduling, correspondence and preparation for meetings
* Occasionally attend networking events alongside the MD
Client Onboarding & Compliance
* Manage the onboarding process for all new clients
* Ensure all compliance requirements are met accurately and on time
* Maintain client records and documentation to a high standard
CRM Implementation & Systems
* Take ownership of the upcoming CRM implementation
* Lead the trial phase, cross-check and validate migrated data
* Become the first point of expertise on the system and support wider adoption
Reporting & Data Analysis
* Use Excel to create reports, graphs and data summaries
* Extrapolate data and present clear, meaningful insights to the MD
* Maintain accuracy and attention to detail at all times
Marketing Support
* Support marketing activity including:
* Mailshots
* Creation of quarterly newsletters
* LinkedIn posts and content coordination
* Assist with maintaining a consistent and professional brand presence
About You
* Highly organised, methodical and detail-focused
* Confident, friendly and professional when dealing with clients and external bodies
* Comfortable communicating with HMRC, business owners and senior stakeholders
* Strong Excel skills, including reporting, graphs and data analysis
* Confident working with CRM systems and learning new software
* Some experience or understanding of marketing communications
* Proactive, reliable and able to work independently
Working Environment
This is a quiet, professional office environment with a friendly and supportive team. While the atmosphere is calm, the work itself is busy and exacting, so the role will suit someone who enjoys focus, structure and responsibility