Job Description
Role: Senior IT Support Engineer
Location: Manchester
Salary: £32,000-£37,000
Full UK driving licence is essential for this role.
This expanding company is seeking a Senior Engineer to join the team. This role offers the chance to take ownership of both project delivery and advanced support functions.
Key Responsibilities:
* Delivering and supporting solutions across Microsoft 365, Azure, networking, device management, security, and cloud-based systems.
* Acting as a senior engineer for escalated issues & providing support for more junior members of the team.
* Planning and implementing technical projects.
* Working closely with technology partners and clients to design and optimise solutions.
* Creating documentation, technical guides, and clear handover material for both clients and internal teams.
* Supporting day-to-day service operations, including onboarding and upkeep of client environments.
Key Skills:
* Previous experience in a managed services or IT services environment.
* Strong technical capability across O365, Azure, networking, Intune/MDM, and general infrastructure.
* Experience delivering technical projects from planning through to implementation.
* Confident handling complex escalations and supporting more junior members of staff.
* Able to manage workload independently and drive tasks through to completion.
Benefits:
* Salary reviews & bonus
* Progression plans
* 25 days annual leave plus bank holidays
* Hybrid working environment
* & more