Charity Shop ManagerSalary: £23,000-£25,000 per annumHours: 09:00-17:00 (37.5 hours/week), some weekends required (to cover holiday) Permanent role
Fantastic opportunity to lead a Charity Shop in Tolworth, ensuring income and gift aid targets are met. Previous experience in a similar role is essential.
Key Responsibilities:
* Day-to-day shop management, including sorting donations and optimizing sales training staff and volunteers ensuring shop cleanliness and adherence to policies
* Control cash flow and process financial donations accurately
* Maintain social media presence to boost income
* Support budget setting and gift aid procedures
* Recruitment, training, and performance reviews for staff and volunteers
* Provide professional customer service and promote charity events Accept donations courteously
* Ensure compliance with trading standards and maintain accurate records
* Oversee equipment maintenance and repairs
* Manage shop security, including key holder responsibilities and CCTV usage
* Implement Health & Safety policy and ensure compliance
Person Specification
1. Previous retail experience
2. Experience in the Charity sector beneficial
3. Excelling communication skills
4. Patient and hand on
5. Experience of dealing with vulnerable people is beneficial
6. Effective staff and volu...