People Operations Team Leader Vacancy details General information Entity Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Landing Systems is the world leader in landing gear, wheels & brakes, and associated systems for civil and military aircraft, as well as helicopters. Did you know that every second, somewhere in the world, an aircraft lands thanks to our products? Looking to grow in a stimulating, supportive, and people-focused company? Above all, we are seeking creative and committed individuals-so come and join our 8,000 passionate employees! Reference 2026-172989 Position description Domain Performance and Support Job field / Job profile Human resources - HR support operations Job title People Operations Team Leader Employment type Permanent Professional category Employees / Staff Part time / Full time Full-time Job description People Operations Team Leader Gloucester UK Hybrid Are you ready to contribute to ambitious projects and create a positive impact in the aerospace industry? At Safran, you'll work with the brightest minds and best technologies, building valuable experience and joining an innovative, supportive team. Safran Landing Systems are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise cover the entire life cycle of our products from end-to-end; OEM Design, Engineering & Manufacturing, through to Maintenance, Repair, and Overhaul (MRO). Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you both in and out of work, including: - Early finish on Fridays - Competitive salary and annual bonus - 25 days' holiday bank holidays (option to buy/sell) - Flexible working options - Pension (matched up to 8%) and life assurance - Professional development, ongoing training, mentoring - Onsite amenities: parking, restaurant, bicycle storage, showers - Family-friendly and accessible workplace policies - Plus a wide range of flexible benefits of your choice! We are looking for passionate individuals to join our HR team as a People Operations Team Leader at our Gloucester site. Your Role - Service Delivery & Employee Journey: Own, digitize and continuously improve the People Services service catalogue and products - Digital, Data and AI Enablement: Champion the use of HR technology, analytics and AI to improve the People Services performance and insight - Contribution to HR Strategy / Operating Model: Provide operational insights, service metrics and data trends to inform HR strategy and workforce planning. - Case Management: Support the People & Culture team with casework administration as required, ensuring efficient digital tracking, documentation and reporting. - People Leadership: Lead, coach and develop the People Services Team; set clear objectives, drive performance and wellbeing, and build capability in digital skills, data literacy and continuous improvement. Foster a culture of service excellence, accountability and innovation. - Continuous Improvement and automation: Map and redesign processes to remove waste, introduce standard work and deploy automation, workflow tools and AI Solutions where beneficial. Measure outcomes to ensure improvements deliver tangible value and efficiency gains But what else? (benefits, specificities, etc.) At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? - A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. - Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. - Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. - Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. Candidate skills & requirements Essential - Proven leadership of a service focused team in a complex environment or demonstrable people management experience. - Strong HR operations expertise across the employee lifecycle - Process excellence and continuous improvement capability (Lean or similar) - Service management experience (SLAs, service catalogue, case MI). - Strong systems literacy (HRIS, case/ticketing tools, MS 365); with confidence in data analysis and reporting. - Excellent stakeholder management, coaching, communication and customer focus. - Highly organised approach to work with experience in project and change management - Up to date knowledge of UK employment law, GDPR, immigration and right to work controls Desirable - CIPD Level 5 (or equivalent experience) required; Level 7 desirable. - Familiarity with Success Factors is advantageous, as well as other compensation and benefits systems. Position location Job location Europe, UK, England City (-ies) Cheltenham Road East GL2 9QH Gloucester