Overview
At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well". The primary purpose of the Retail People Partner is to deliver our People agenda in the Retail directorate while supporting our UK store estate with all people related matters. This involves successfully managing ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. As the first point of contact for Retail, the role will partner with the Director of Retail and the senior Retail team on strategic matters.
Responsibilities
* People point of contact for Retail managers and a key contact for the Retail Leadership Team (Head of Retail and Regional Managers).
* Support Store Managers with ER activities (coaching managers on Conduct, Capability and Attendance) ensuring processes are followed effectively and efficiently.
* Champion BE-liefs in all interactions with Retail and ensure they are embedded throughout the business area.
* Support Retail leaders to develop Culture Amp action plans, holding them to account for delivery and recognising the role Employee Engagement plays in business success.
* Oversee the end-to-end talent management process for Retail, ensuring succession plans are in place for key Retail roles (stores and Head Office).
* Work collaboratively with the Retail Recruiter to recruit top talent across the business area.
* Pull together and analyse KPIs/reporting for the Retail business area, identifying trends/root causes and working with the Retail Leadership Team to deliver actions to manage issues (e.g., turnover, paid/unpaid absence, engagement, and development).
* Carry out/review exit survey data for Retail and feed insights into KPI reporting and stakeholder engagement.
* Deliver the CT-wide People Plan with responsibility for design and implementation of the Retail People Plan alongside the Senior People Partner and People Director.
* Partner with the L&D team and Retail Leadership Team to complete learning needs analysis for the store estate, designing and deploying development activities to drive profitability.
* Experience within a similar role within a retail or hospitality environment.
* Be willing to travel to various locations for presence in-store as required by the business.
Benefits
* Competitive salary and excellent bonus scheme
* A entrepreneurial environment where you'll be encouraged to try things and drive change
* Staff Discount from day 1, including CT and The White Company
* Hybrid working policy: 3-4 days in the office per week (14 onsite days in a 4-week period; Mondays are set office days). Travel to stores may count towards office days.
* Partnership with charities and sustainability partners; giving something back is part of our ethos
* At HQ, social events and a team that supports a fun, engaging culture
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