Together, shaping our success !
Mission
Are you highly organised, analytical, and comfortable working behind the scenes to ensure commercial operations run smoothly? Do you enjoy working with data, processes, and internal stakeholders to support sales performance?
We are looking for a Customer Support Manager – UK to join our Camberley-based team and play a key internal role in supporting our UK commercial operations as part of a growing international business.
Reporting to the UK Sales Director, you will provide structured, office-based support to the sales and key account teams. Your focus will be on commercial accuracy, pricing, reporting, and stock coordination—ensuring that agreements, processes, and data are robust, compliant, and well managed. This role is UK-focused and ideally suited to someone who enjoys detail, analysis, and cross-functional collaboration within a professional office environment.
Key Responsibilities
1. Manage and monitor commercial agreements, including pricing, discounts, rebates, provisions, and dispute tracking
2. Identify and resolve contractual discrepancies and ensure compliance with agreed terms
3. Prepare, review, and analyse pricing structures in close collaboration with Key Account Managers
4. Develop, maintain, and improve sales performance and reporting tools (turnover, margins, distribution data, etc.)
5. Support the preparation of sales reviews, tenders, and internal commercial meetings
6. Act as a central coordination point between sales, supply chain, and finance teams
7. Monitor and manage consolidated stock levels at the UK site
8. Ensure accuracy, consistency, and high standards across all commercial data and documentation
9. Maintain a high level of internal and external customer support at all times
Profil
You are methodical, detail-focused, and confident working with data, systems, and reports. You take pride in accuracy and enjoy being a dependable support to colleagues.
You will ideally have:
10. Degree-level education or equivalent experience
11. At least 3 years’ experience in sales support, customer support, commercial support, or a similar role
12. Strong Excel and PowerPoint skills
13. A structured, organised approach with excellent attention to detail
14. The ability to work independently and manage multiple priorities
15. Strong written and verbal communication skills
16. Fluency in English
Experience in the food or agri-food sector is an advantage but not essential. French language skills are beneficial but not required.
Why Join Us?
You’ll be part of an ambitious and growing international business where your contribution directly supports commercial success. This is an excellent opportunity to build a long-term career in a stable, professional office environment with clear responsibilities, visibility, and impact.
Compétences
TEAMWORK CUSTOMER FOCUS COMMUNICATION ANALYTICAL SKILLS
Entreprise
Bridor est une entreprise dynamique et innovante qui fabrique et commercialise une gamme gourmande de produits premiums de viennoiserie, boulangerie et pâtisserie dans plus de pays à travers le monde ! Aujourd’hui, Bridor réalise un chiffre d’affaires de 1.6 milliard d’euros grâce aux plus de collaborateurs passionnés qui contribuent quotidiennement à son développement. L’humain étant au cœur de nos métiers, nous vous proposons de rejoindre nos équipes au sein d’un environnement de travail de qualité dans une entreprise familiale en très forte croissance et d’évoluer grâce à un accompagnement professionnel de qualité. Rejoindre Bridor, c’est aussi rejoindre une entreprise qui s’engage dans une démarche forte de Responsabilité Sociétale et Environnementale. Nous sommes profondément attachés au bien-être des femmes et des hommes et à la préservation des terroirs.