Come and join us as a Warehouse Assistant on a part-time, flexible basis to help us grow, deliver sales, and exceed customer expectations.
Role Overview
As a Warehouse Assistant, you will be committed to delivering outstanding service. You should be professional, driven, and enthusiastic. Reporting to the branch management team, you will provide high-level service to internal and external customers, ensuring timely delivery of products, often within tight deadlines. The role may also involve customer-facing activities within the branch, such as serving on the trade counter and handling telephone inquiries.
Working Hours and Environment
You will be contracted to a set minimum number of hours per week and may need to work additional hours, especially during peak winter heating seasons. Hours and shifts will be scheduled with advance notice, promoting a flexible and inclusive team environment.
Key Responsibilities
1. Picking orders and maintaining warehouse housekeeping standards
2. Loading and unloading vehicles
3. Serving customers
4. Providing exceptional customer service
5. Maintaining safety standards in the warehouse
6. Assisting in other branch areas as required
Candidate Profile
You should be self-motivated and a team player. Warehouse experience and product knowledge are preferred but not essential; enthusiasm and a can-do attitude are equally important. Flexibility in working hours and a focus on customer and business needs are vital.
About Us
City Plumbing offers a wide range of products, from boilers to bathroom suites and everything in between. We pride ourselves on quality service to trade and retail customers and are committed to our colleagues' growth and success. We provide tools, training, and a rewarding environment to help you build a career with us.
Employee Benefits
* Bonus
* Discounts, savings, and cashback offers
* Life assurance
* Extended family policies including maternity, paternity, and additional leave
* Mental Health First Aiders and Employee Assistance Program
* Comprehensive induction and development opportunities
* Financial education and loans
* Flexible working options
* An inclusive environment that values diversity
* And more!
Our Commitment to Diversity
We are passionate about creating an inclusive workplace that celebrates diversity. We encourage you to bring your whole self to work, regardless of age, disability, gender identity, marital status, race, religion, or sexual orientation. We aim to enrich our culture with your unique perspectives.
Recruitment and Background Checks
We follow best practices in recruitment and will undertake Basic Criminal Record Disclosures for candidates working in branches that undertake deliveries for British Gas. This check will be conducted after an employment offer is accepted.
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