Job overview
We are looking for a Business Support Officer to join our Children and Young People’s Gender Service team. The role is to provide comprehensive administrative support to the Senior Leadership Team (SLT) of the Children and Young Persons Gender Service (London).
Following the recommendations of The Cass Review Interim Report, new nationally networked services led by specialist children’s tertiary care providers are being established. The London hub, is delivered by a partnership of Evelina London Children’s Hospital (part of Guy’s and St Thomas’ NHS Foundation Trust), Great Ormond Street Hospital and the South London and Maudsley NHS Foundation Trust.
Please note that the location of this role will change over the course of the next six months. The current and permanent role location is in Central London within zone 2, close to transport links.
Main duties of the job
The post holder is required to support the co-ordination and scheduling of regular directorate level management meetings, maintenance of action logs and risk register, diary management, and collation of data and other returns from across the directorate that they support. The role requires excellent communication skills and the ability to work autonomously to deliver the core administrative function for the leadership team, ensuring that governance processes and standards are adhered to.
Applicants must have a degree level education or equivalent experience in business administration.
Working for our organisation
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person specification
Academic/Professional qualification/training
Essential criteria
* Evidence of continued professional development
* Administrative/Business qualifications
Desirable criteria
* Degree level education or equivalent experience in business administration
Experience/Knowledge
Essential criteria
* Excellent administrative, organisational and planning skills
* Extensive experience of working in a Senior Administrator, Business Support Officer or Personal Assistant to a Senior Manager
* Knowledge of key issues within the NHS and/or other public sector organisations
* Previous experience of coordinating and supporting the administration of a corporate division
* Experience of maintaining office systems and a good record keeping
* Experience of minute taking at executive management level
Desirable criteria
* Event organisation experience
Skills/Abilities
Essential criteria
* Excellent interpersonal/communication skills to liaise with internal and external persons of all grades
* Proficient in the use of Microsoft Office; Word, Outlook, Excel and PowerPoint
* Demonstrable secretarial skills and ability to produce accurate documents to a high standard of presentation
* Ability to work as a team member, including across directorates and teams
* Able to work on own initiative and maintain a calm approach under pressure in a busy environment
* Able and willing to prioritise workload to respond to immediate and urgent requests
* Event management
* Ability to work to conflicting deadlines/timescales
Desirable criteria
* Strong negotiation and persuasion skills
GOSH Values
Essential criteria
* Our Gosh Values