Role - Sales Administrator Hours - 8:30 - 5pm Location - Braintree Order Processing * Process customer orders via telephone and email * Accurately input orders onto the company CRM system * Check order details for accuracy and resolve discrepancies * Monitor order progress and update customers when required Customer and Client Support * Handle customer and client queries in a professional and timely manner * Act as a key point of contact for order related enquiries * Provide information on products, pricing and delivery * Maintain positive working relationships with clients Internal Coordination * Liaise with internal teams to confirm order status and availability * Support the sales team with day to day administration * Keep customer and sales records up to date on the CRM system Administrative Duties * General office administration and data entry * Support incoming calls and emails * Maintain accurate documentation and records Skills and Experience Required * Previous office based experience is essential * Experience processing orders using a CRM system * Strong attention to detail and accuracy * Confident written and verbal communication skills * Ability to manage multiple tasks and meet deadlines * Comfortable working both independently and as part of a team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website