Property Manager - Hampstead Salary £35,000 - £40,000 Working hours: Monday Thursday 9am 6pm, Friday 9-5:30pm Hybrid working Our client with over 6 decades of experience is currently seeking a Property Manager with experience to work within their fantastic Estate Agency based in Hampstead and manage around 150 properties. Are you eager to dive into the property industry and further develop your skill set under expert guidance. The selected candidate will benefit from comprehensive training and full support will be provided in an environment where professional growth is highly encouraged. As a Property Manager, the role will involve engaging with Tenants and Landlords ensuring all issues and questions are answered and actioned within. The successful candidate will be instrumental in maintaining the agency's sterling reputation by delivering outstanding service and contributing to the continued success of the business. *Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. KNOWLEDGE AND SKILLS REQUIRED: Ideally ARLA Propertymark qualified to Level 3. Basic knowledge of heating and hot water systems, plumbing and electrical At least 3 years experience in a similar role Have a good knowledge of Microsoft Software packages (Word, Excel, Outlook). Excellent communication skills, both written and spoken. Excellent organisational skills and attention to detail. Ability to problem solve and manage your time Enjoy being part of a team all working towards a common goal. RESPONSIBILITIES: Manage your Property Portfolio ensuring landlords and tenants receive the highest level of service and support. Liaise with the branches to ensure all properties are ready for move in. Deal with any routine or emergency maintenance issues in the property promptly.This caninvolve liaising with contractors, landlords and block managers or developers for new builds. Respond promptly and effectively to internal and external complaints. Ensure accounting procedure for receiving and authorising contractor invoices is followed and request funds from clients where necessary. Ensure there is effective and efficient liaison and communication between Landlord and Tenant. Ensure contractors have the correct insurance and certification to carry out the works instructed and that records are updated and maintained. Deal with insurance claims, liaising with block managers, loss adjusters, arranging estimates. Inspect properties, submit reports to landlords and follow up on any works or requirements that are raised in a timely manner. Peruse check out reports and quantify deductions from deposits and liaising with landlords and tenants to negotiate an agreement between them. If necessary, submitting disputes to the Tenancy Deposit Scheme or responding to disputes submitted by tenants. Maintain clear and constant communication between Property Management and Lettings and Accounts and Overseas offices Work together with the team to ensure landlords and tenants needs and requirements are being met and that excellent customer service is being maintained. Ensure ARLA Propertymark guidelines are followed If you are interested in this Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.