BT Customer Service Advisor Location: Bangor, LL57 2RG Pay Rates: £13.42 to £31.27 per hour, depending on working hours. Hours: 37,5 per week Shift Pattern Options: Shifts are based on 4 week Rota. Option 1: Week 1 & 2 working between 06:00 and 17:00 Week 3 & 4 working between 12:00 and 23:00 Option 2: Working between12:00 and 23:00 Training will be full-time, and hours will fall between days and evenings. Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period) Contract: Temporary to Permanent opportunities Start Date: 11th August 2025 Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training. The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry. This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the mos...