An award-winning ERP SaaS provider is seeking a Service Delivery / Customer Support Manager to lead and shape customer service operations. This senior role involves managing customer satisfaction, leading teams, and ensuring successful onboarding and support for clients. The ideal candidate has a strong background in customer service leadership within SaaS or ERP environments. This position offers a competitive salary of £54,000 to £58,000, along with bonuses and a hybrid working model.
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