Resident Liaison Officer -Cambridge
£30-33k company car
We are currently seeking a dedicatedResident Liaison Officerto work with our leading main contractor in the social housing sector, operating on a planned maintenance/refurbishment project in the Cambridge area. Based on site inKingston you will be a vital link between the site team, residents, and clients. You will be working on a planned refurbishment projectso knowledge of this will be useful.
Key Responsibilities:
* Booking appointments and managing schedules.
* Handling resident complaints and issues with professionalism and efficiency.
* Maintaining property records and conducting validation and customer satisfaction surveys.
* Facilitating communication between all stakeholders for a seamless project experience.
* Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.
Requirements:
* Previous experience working on planned maintenance projects as a Resident Liaison Officer (RLO) is essential. 12 months
* Exceptional communication skills and ability to work collaboratively.
* IT proficiency and adaptability to on-site operations.
* Ability to work independently and as part of a team.
* Strong interpersonal skills and a proactive attitude.
* Ambitious, innovative, and self motivated
* Must have driving licence
If you meet the criteria above, please apply to the job ad or contactLucy Van der Guchtat Build Recruitment 07879715700, or emaillucy.vandergucht@buildrec.comfor more information.
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