3rd Line Core Engineer
Location: Basingstoke (Travel to customer site required)
Due to the nature of our support requirements this is an office-based role.
We are looking for a 3rd Line OS Core Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stakeholders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role.
Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line OS Core Engineer you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.
Your experience
* vCentre
* Event Management Tooling (SolarWinds and SCOM)
* Trelix (McAffe)
* MECM
* SCCM
* ITSM Tooling
* SQL
* Active Directory
* Windows Server
Please note
It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in IT Support this could be the next opportunity for you.
Expected working
Our support hours are from Monday to Friday, 07:00 to 19:00, totaling 37 hours per week. This could be an early or late start, rotated as directed by technical lead or line manager.
This role will require you to become security cleared to a high level. National security vetting: clearance levels - GOV.UK
Your benefits
26 Days annual leave plus public holidays (3 flexible)
Pension – Double matching contributions of up to 10%
Life assurance
Companywide incentive plans
Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)
Perks at work – employee discounts
Employee assistance programme / virtual GP
Work Your Way is our approach to flexible working – this is available from day 1 of joining
Recruitment process
The recruitment process consists of a one stage interview.
We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
We are recognised as a responsible and inclusive employer
Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
We are people centric
Our hybrid work environments enable you to Be Completely You. Our active people‑led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
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