Main Purpose of the Job
We have an excellent opportunity for a fixed term, temporary position in the company to work as an office assistant.
This is a key support role in the organisation. You will be highly visible and offer a range of support across the business during its busy period in the lead up to Christmas.
The role will cover a key functions within the office, focused predominantly on order entry, fulfilment and delivery documentation.
Key Responsibilities/Duties
* Looking after Christmas orders, making sure that they invoiced and delivered whenever the customer requires, changing if customers ok with pallet deliveries etc.
* Processing online orders into the business ERP (Navision)
* Entering the customer deliveries onto the courier portal, and printing all the labels for all the carrier orders;
* Checking the status of deliveries through the manifest report to make sure the orders were delivered;
* Dealing with all customers issues and queries;
* Processing card payments;
* General office administration, filing, data input, and checking emails.
* Deals quickly and fully with ad-hoc tasks as required
Performance Measures
* Processing accuracy
* Customer feedback
Qualifications & Experience
* Previous experience working in a busy office environment
* Proficient in the use of MS Office packages;
* Experience of Navision or Microsoft BC is advantageous but not essential;
* Demonstrable, recent experience of providing administrative support to a variety of different stakeholders in a fast-paced environment;
* High attention to detail;
* Strong communication skills, both written and verbal;
* Ability to multi-task and prioritise an everchanging workload;
* Ability to take responsibility to proactive resolve issues, be solution based;
* Office based to ensure collaboration with stakeholders and a consistent presence in the organisation.
Job Type: Fixed term contract
Contract length: 3 months
Pay: £12.24 per hour
Expected hours: 37.5 per week
Work Location: In person