Overview
A client of ours in the Chelmsford area are recruiting an Account Manager to join their team. This is a full-time permanent position working Monday - Thursday 9.00am - 5.30pm and Friday 9.00am - 5.00pm. Paying between 25,000 - 27,000 per annum + uncapped commission depending on experience.
Responsibilities
* Account Management & Growth: Manage and grow existing accounts by building long-term client relationships to drive repeat business.
* Sales Growth: Identify upselling and cross-selling opportunities to boost revenue and profitability.
* Collaboration: Partner with Key Account Manager and internal teams to ensure a seamless customer journey.
* Strategic Campaigns: Support or lead sales campaigns to drive growth and expand market share.
* Market Insight & Pricing: Monitor market trends and competitor pricing.
* Sales Conversion: Respond to inquiries, generate quotes, and process orders efficiently to convert leads into sales.
* Cross-Functional Teamwork: Coordinate with marketing, operations, and finance for a consistent customer experience.
* CRM Management: Keep CRM updated with customer interactions and opportunities for timely follow-up.
* Reporting: Report KPIs such as account growth, retention, and sales to the Key Account Manager.
Skills and Experience
* Previous sales and account management experience
* Self-motivated
* Ability to upsell opportunities from sales orders to drive additional revenue.
* Proficiency in CRM systems (e.g. HubSpot, Salesforce) is desirable, knowledge of NetSuite would be beneficial (full training provided.)
* Excellent communication skills
* Adaptable and able to thrive in a fast-paced environment.
* Willingness to learn and evolve with the role as the company grows.
* A valid UK driving license and passport may occasionally require travel to events.
Benefits
* 23 days holiday + your birthday off
* Agile Working
* Company Pension
* Employee Assistance Programme
* Free Parking on site
* Quarterly Social events
* And more!
If you feel like you meet the above criteria & would like to be considered for this Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.
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