ICTS are in the process of recruiting full time experienced security officers to operate on our contract with a high-profile financial institution in Edinburgh. The position requires dedicated security professionals who are able to maintain high standards of performance, discipline and appearance. Successful candidates will have a proactive approach to security and a will be able to fit into a team that performs to high standards.
An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:
Managing access control for buildings and car-parks - for employees, visitors and contractors
Patrolling the buildings, car parks and grounds to deter and detect problems
Responding to customer requests and queries
Checking and challenging ID passes with a professional and friendly approach
Investigating alarm activations
Front of House duties
Identifying and reporting Health & Safety issues and carrying out first aid if necessary
Maintaining records including incident reports using computer- and paper-based systems
This is a permanent role. Hours of work may vary but shifts are normally 12 hours duration covering days and nights, Monday - Sunday working on a shift pattern of 4 on 4 off. However, as part of a small team you will need to be reliable and flexible to support your colleagues.
An SIA Door Supervision (DS) or Security Guarding (SG) license is essential, and to succeed in this role you will also need:
Strong customer service skills and experience
Excellent communication, organisation and interpersonal skills
The ability to remain calm and professional under pressure
Experience in a customer-facing role, ideally in security
Good IT and administration skills
Five years' checkable history and references
To pass a criminal records check (CRC) to the required standards
The following would also be useful, but are not essential:
A First Aid at Work qualification
An SIA CCTV (PSS) Licence
Full training, uniform and health and safety equipment are provided, and you will also have access to:
Personal Pension Scheme
Health Insurance Scheme
Discount shopping platform
Employee Assistance Programme
Cycle to Work Scheme
Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.
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