What you’ll be doing
as the Field Network Engineer
1. The day-to-day operation of the waste network includes the resolution of sewer collapses, blockages, flooding of customers’ homes, and pollution to watercourses.
2. Taking personal ownership of customer issues, i.e. responding to queries, complaints, and resolving issues.
3. Ensuring compliance with all relevant regulations and standards during repairs.
4. Acting as a local network expert, providing information for risk assessments and sharing information regarding network risks and other health and safety issues.
5. Attending meetings with customers, councils, and the Environment Agency to discuss how our business can support them.
6. Providing critical on-site information to support the wider Operations team.
7. Supervising contractors to ensure that they are working safely and adhering to company policies & procedures.
The essential criteria to help you succeed in this role is:
8. Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined, have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too.
9. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
10. Have excellent communication and interpersonal skills to interact with the team.
11. Teamwork – We are one team, and our end goals are the same.
12. Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
13. Must be prepared to be trained in safety procedures.
14. Knowledge and awareness of health and safety standards.
15. Due to the nature of the role, a full UK driving licence is essential.
What’s in it for you?
16. Offering a salary up to £36,000 per annum depending on skills and experience.
17. Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
18. Performance-related pay plan directly linked to company performance measures and targets.
19. Generous Pension Scheme through AON.
20. Generous Paternity Leave: 4 weeks paid, plus an optional 2 weeks unpaid.
21. Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay.
22. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.