Role Description
The Account Executive plays a key supporting role in the smooth and successful delivery of creative and strategic projects for clients across the business. Working directly with different Projects & Partnership Managers (PPMs) on a priority basis, the Account Executive helps coordinate project activity, manage tasks and timelines, and uphold quality standards in work delivery.
This is a development opportunity for a proactive and organised individual looking to build a career in client services, creative project management, or strategic communications. The successful candidate will demonstrate a willingness to learn, a commitment to delivering high standards, and a passion for education and impactful work.
Key Responsibilities
Project Delivery and Task Coordination
* Support the PPMs, contributing to the coordinated delivery of client projects across the week.
* Assist in the day-to-day running of projects, ensuring deliverables are actioned on time, to brief, and to standard.
* Support in the writing of clear and actionable briefs for the design, content, digital and media teams.
* Maintain accurate schedules and task tracking using Streamtime, ensuring visibility and accountability across teams.
* Use Notion to access your daily tasks and update project documentation, roadmaps, and internal planning tools.
Workflow and Studio Support
* Coordinate tasks and monitor progress via Streamtime, ensuring project boards are updated in real time.
* Support resourcing, studio scheduling, and internal communications through clear documentation and follow up.
* Help uphold internal quality assurance standards by contributing to project reviews and pre-delivery checks.
Client Engagement and Communication
* Attend client meetings with PPMs and provide timely follow-up notes and actions within 24 hours.
* Assist in preparing pitch decks, proposals, and reports in collaboration with the wider team.
* Maintain consistent, professional communication using Outlook for external interactions and Teams for internal coordination.
Development and Contribution
* Engage actively in learning and development opportunities, including CPD, shadowing, and internal training.
* Contribute ideas for improving internal processes, tools, and delivery efficiency.
* Build knowledge of client sectors (particularly education) to better support delivery and communication.
Person Specification
* Strong written and verbal communication skills.
* Excellent time management and task coordination.
* Comfortable managing multiple tasks and deadlines in a fast-paced setting.
* Collaborative and solution-focused mindset.
* A high standard of professionalism, organisation, and attention to detail.
* Experience in a communications, project support or administrative role within an agency or education setting.
* Familiarity with creative workflows and project management tools.
* Interest in education, youth, or public-sector impact.
Benefits
* Private health insurance and discounted gym membership.
* £200/year towards a monthly subscription of your choice.
* Flexible/hybrid working between home and our Wakefield studio.
* 20 days’ annual leave (increasing with time spent in the team) plus eight bank holidays.
* Two weeks company closure over Christmas.
* Range of away days and social events.
* Monthly self-development time and CPD allowance.
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