Description
Due to continued success and planned growth, we are recruiting for exceptional and driven remortgage conveyancers/case handlers committed to building a rewarding career within an innovative, award winning and industry leading residential conveyancing company based in Newport, South Wales.
On a daily basis this will involve:
* Take responsibility for and complete re-mortgage matters.
* You will oversee the legal elements of the remortgage process which will cover tenancy remortgages, staircasing, leasehold and transfer of equity to name a few.
* Carry out day to day legal administration on behalf of lenders.
* Ensure that work is accurately carried out in the set time frame whilst maintaining high standards of client care and service to third parties.
* Deal with incoming correspondence, emails, etc.
* Take phone calls, record them on the CMS and take necessary action.
* Proactively progress cases through the CMS and retain files updated.
* Reviewing property titles, reporting on mortgage offers and corresponding on relevant mortgage information with other parties involved in the process.
* Meeting the department's set targets and working proactively to tight deadlines.
The Individual
To be successful in the recruitment process you will need to evidence the following in your CV:
* Self-motivated and able to manage conflicting priorities and tasks with minimal supervision.
* Copes effectively in demanding circumstances.
* Demonstrates persistence and commitment to completing tasks and objectives.
* Pays attention to detail and quality of work.
* Confident in building and maintaining strong working relationships with staff of all levels of seniority.
* Able to communicate in writing, to colleagues and external stakeholders, in a clear, constructive, and professional way.
* Excellent customer communication skills including the ability to resolve complaints or escalations.
* Demonstrates sound judgement and good decision-making when dealing with problems.
* Able to identify a problem arising and can develop a solution and seek guidance or input before acting.
* Looks for new solutions to problems as well as tried and tested methods.
* Willing to ask questions, listen to others’ views and accept advice.
Company Benefits
Our commitment to provide a supportive, empowering and rewarding workplace continues to be part of our core mission at Convey Law.
We have a vast array of benefits which we continue to enhance to ensure the most comprehensive, supportive and engaging benefits package is available for our team, key features include:
* Competitive basic salary in addition to uncapped performance bonus paid monthly and quarterly based individual achievement of KPIs and an annual Company bonus of £1,000
* Up to 40 days annual leave inclusive of Bank Holidays
* Option to purchase up to 5 days leave
* Hybrid working with flexible working times
* Enhanced maternity and paternity leave
* Company Sick Pay
* Discounted Gym Membership
* Subsidised Conveyancing
* Employee Assistance Scheme which includes counselling sessions
* Well being programmes
Next Steps
If you have the qualities that we are looking for, share our Company values and feel this is the next step in your career, we would love to hear from you.
Convey Law is an innovative, award-winning, and industry-leading conveyancing legal practice based in South Wales. Our philosophy is to be the very best at what we do, revolutionise the conveyancing industry and most importantly exceed our client expectations.
We achieve this through our exceptional team who aspire to be the best version of themselves and share our core values of purpose, service, kaizen, belonging, family, giving, fun.
Whilst we pride ourselves on our high performing culture, we love to have fun in work and enjoy collaboration days where we all get together for training and team building activities to support our regular charity fundraising.