We’re looking for a Business Support Assistant, Interested?
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you’re just what we’re looking for!
The team…
The Children’s Social Care and Lifelong Learning Service are looking to appoint a temporary, full time Business Support Assistant for 12 months.
You will be based within a busy team providing effective administrative support to our children’s social care teams. The ability to manage and prioritise workloads is essential to the service.
About the role….
As a Business Support Assistant, your main duties will include:
Answering incoming telephone calls and dealing with customer enquiries/taking accurate messages.
Office duties, including meeting and greeting visitors, deal with incoming mail and preparing outgoing mail.
Providing a typing service, which will include, copy/audio typing and document formatting.
Organising meetings and taking notes at meetings either via team or face to face.
Inputting and retrieving information from our case management system.
Making payments via a pre-payment card.
Creating purchase orders and paying invoices using our financial management system,
Photocopying and scanning documents and other duties in line with the grade of the post.
You will have 5 GCSE’s (Grade A-C or 9-4 in Maths and English) and hold an NVQ Level 3 in Business Administration or equivalent.
You must be able to work independently and as part of a team as and when required to ensure the duties of the role are fulfilled.
You should also have strong IT skills, including Microsoft Office packages, together with a clear understanding of the need for confidentiality. You will be well organised, with good attention to detail and can manage priorities.
We welcome and encourage job applications from candidates regardless of their age, disability, gender identity, sexual orientation, religion, belief or race, and background.
A bit about Gateshead Council…
Gateshead is a constantly changing borough combining modern facilities with a fascinating heritage and the demand for our services continues to grow. We engage with many partners and contract a high number of services to deliver the best outcomes for our community. We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.
People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative.
What’s in it for you? Well, there’s so much on offer and here’s just a few of the highlights!
You’ll be paid a competitive salary £26,824 to £28,142 pa
We’ll help you save for your future with an outstanding employer contribution to your pension.
You will receive an annual leave entitlement starting at 28 days per year (pro-rata for part time employees) rising to 32, 2 of which may be fixed by the council at any time. You also have the chance to buy up to 10 additional holidays per year.
You’ll have the opportunity to participate in the Council’s Flexi time scheme, subject to management approval and business needs, which could be up to 26 flexi days per year.
We offer hybrid working arrangements to ensure a positive work life balance.
A robust Workforce Development offer with opportunities for learning to progress your career and to enhance your knowledge in specific areas.
You’ll have access to great health and wellbeing support and ability to use our cycle to work scheme. Working with our partners, GLL you can also access discounted leisure facilities Gym and Leisure Centre Memberships | Better
You’ll have access to our new benefits platform VIVUP where you can get discounts and offers on online and high street shopping
It’s time to apply!
We’re delighted that you want to come and work with us. Please take a look at the full job profile. It’s important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.
For an informal discussion or if you need any assistance, please contact Tammy Bartlett on 0191 433 3908.