Overview
We are a highly successful outdoor retailer who offer quality outdoor clothing and equipment at the lowest prices since 1997. We now have over 400 stores and more than 3000 employees.
Department: Retail
Location: Salcombe - Management (SLC)
Area Manager – Responsibilities
* Lead and manage approximately 19 stores across the South West region.
* Maximise store sales and profitability, focusing on operational and customer service standards.
* Build and develop a strong team through motivational leadership.
* Develop and implement a people development strategy to support succession.
* Support and coach improvement in Visual Merchandising to achieve company standards.
* Deliver operational compliance across your stores.
* Act as a liaison between Head Office and stores, building and encouraging relations.
* Ensure adherence to company procedures and policies, protecting assets and brand; build relationships with people partners.
* Build strong relationships with key Head Office partners to develop a robust strategy.
* Recruit, coach, develop and manage a high-performing team to Mountain Warehouse standards.
* Visit stores on a regular cycle to ensure consistency and support actions; target increased visits to reverse underperformance.
* Identify opportunities to grow profit by reducing costs.
A typical week
* Drive Key Performance Indicators through Store teams and ensure stores are commercial for the market.
* Analyse business results and trends and take appropriate actions to drive sales and profitability.
* Visit stores and leave clear, supportive actions to meet business strategy and directives from your line manager.
* Recognise outstanding sales performance across teams.
* Develop, share and implement best practice across the area.
* Communicate regularly with the Regional Manager and Head Office, addressing problems and highlighting opportunities.
* Be an inspirational leader, demonstrating positive service and management techniques.
Skills, Knowledge & Expertise
* Proven successful track record in delivering service, sales and profit expectations at field level.
* A minimum of 2 years field management experience, preferably in Retail or Service; apparel experience is advantageous.
* Proven people management, communication and leadership skills.
* Demonstrated track record of managing projects such as opening stores successfully and resolving issues efficiently.
Job Benefits
* Bonus scheme
* Company Car
* Pension Scheme
* 50% Employee Discount across Mountain Warehouse and Animal
* Twice-yearly uniform allowance
* Employee Referral Incentive
* Employee Assistance Programme
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
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