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My client is a Prestigious Main Dealer looking to recruit a Service Administrator to join their busy department.
The role is to work in the Aftersales department and to support the front-line team.
Duties will include:
1. Taking incoming booking calls, providing service quotes, and reserving loan cars / collection appointments
2. Raising paperwork / job packs in preparation for customer appointments
3. Making outbound calls for VHC follow-up to schedule customer appointments and to arrange bookings for specially ordered parts
4. Updating vehicle and customer records
5. Supporting front-line staff with administration duties
About you:
* You will need a minimum of 1 year of experience as a Service Administrator with previous experience with Kerridge/ADP
* You will be enthusiastic, self-motivated, and eager to deliver your best. The role requires someone with strong selling skills, as you will promote services and previously unsold work to customers.
* You will need excellent communication and telephone skills
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