Operations manager

Position: Operations Manager (Supported Living)
Location: Leicester, Leicestershire
Salary: up to £65,000 per annum (DOE)
Hours: Full time

CareerMakers Healthcare has partnered with a well-established Supported Living and Residential Care provider to recruit an experienced Operations Manager to oversee services across Leicester.

This is an excellent opportunity to join a reputable provider known for delivering high-quality, person-centred care. You will work closely with senior leadership to oversee multiple services, driving compliance, performance, and continuous improvement while supporting Registered Managers and established care teams.

With a stable structure already in place, this role offers the chance to make a real impact while further developing your operational leadership career.

Benefits as an Operations Manager:

* Competitive salary with pay progression based on length of service

* Generous annual leave entitlement

* Company pension scheme

* Casual dress

* Ongoing training, support, and professional development opportunities

* Employee Assistance Programme (EAP)

* Access to employee discounts and benefits schemes

* Free on-site parking

* Health and wellbeing support programme

Responsibilities as an Operations Manager:

* Oversee financial management, risk, and performance data, using KPIs and reporting to improve outcomes, compliance, and service effectiveness.

* Provide full operational leadership across services, reducing reliance on senior directors while supporting Registered Managers and senior teams to deliver high-quality care.

* Lead on service performance, development, and the safe mobilisation of new services, ensuring stability and structured growth across the organisation.

* Drive strong regulatory compliance and service quality, ensuring services remain inspection-ready and consistently working towards GOOD and OUTSTANDING outcomes.

* Introduce and maintain consistent systems, processes, and reporting frameworks to improve governance, accountability, and operational efficiency.

Requirements as an Operations Manager:

* Proven experience in a senior operational role within adult social care (supported living, residential, or similar regulated services)

* Strong track record of managing multiple services and leading Registered Managers or senior care teams

Are you an experienced Registered Manager ready for your next step, or an Operations Manager seeking a new and rewarding environment?

APPLY NOW to find out more or contact Umay at Career Makers today!

PLEASE NOTE: This position does not offer sponsorship