Quality Manager / Quality Assurance Manager An exciting opportunity for an experienced Quality Manager / Quality Assurance Manager to lead the development, compliance, and continuous improvement of a Quality Management System (QMS) within a scientific and regulatory environment, ensuring excellence and innovation across services. If youve also worked in the following roles, wed also like to hear from you: Quality Systems Manager, Quality Lead, Quality Compliance Manager, Laboratory Quality Specialist, Senior Biomedical Scientist, QA Manager, Laboratory Quality Manager, Laboratory Compliance Manager SALARY: Competitive Benefits LOCATION: Newcastle upon Tyne, Tyne and Wear, North East England JOB TYPE: Full-Time, Permanent WORKING HOURS: 8:30 am 5:00 pm, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Quality Manager / Quality Assurance Manager to take the lead in maintaining and enhancing the organisations Quality Management System in line with ISO 17043 standards. As a Quality Manager / Quality Assurance Manager you will drive regulatory compliance, audit programmes, and data-led improvements, ensuring operational quality across laboratory services. In this Quality Manager / Quality Assurance Manager role, youll support governance, analysis, and service excellence working closely with scientific teams to uphold high professional standards and embed a culture of continual improvement. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Quality Manager / Quality Assurance Manager include: Lead Quality Management System: Oversee implementation and compliance with ISO 17043 and related standards Develop Policies and Procedures: Design, monitor, and improve quality frameworks and governance processes Conduct Audits and Reviews: Deliver audit schedules, data checks, and risk assessments with timely corrective actions Provide Data Insights: Analyse statistical information to produce reports and key performance indicators Support Service Users: Respond to quality enquiries, complaints, and incidents professionally and promptly Host External Inspections: Coordinate visits, prepare responses, and manage follow-up actions Promote Quality Culture: Mentor teams and encourage high standards, innovation, and collaboration Manage Information Governance: Ensure data protection and GDPR compliance across all functions Drive Continuous Improvement: Contribute to strategic planning and operational enhancements Liaise with Suppliers: Oversee materials quality and tissue inventory management CANDIDATE REQUIREMENTS ESSENTIAL Degree in Biomedical Sciences (or equivalent qualification) Proven experience of working within a cellular pathology or clinical laboratory environment Experience with Quality Management Systems (QMS), ISO standards, and audit processes Strong IT and statistical analysis skills with excellent attention to detail Professional registration (e.g., HCPC) Excellent communication and leadership skills, with the ability to motivate and guide others A collaborative approach with strong problem-solving and organisational skills DESIRABLE Postgraduate qualification in Quality Management or equivalent specialist certification Experience of hosting regulatory inspections or external audits Leadership or management training Strong presentation, mentoring, and delegation skills BENEFITS 27 days annual leave plus bank holidays, increasing with service Additional day off for your birthday Up to 2 wellbeing days per year Access to an Employee Assistance Programme (counselling, health, and legal advice) Discounts via Perks at Work discounts on high street and online retailers Company pension scheme Supportive, values-driven workplace with development opportunities INTERVIEW DATE Shortlisted candidates must be available to interview on Monday 10 th November 2025. HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13953 Full-Time, Permanent Scientific Jobs, Careers and Vacancies. Find a new job and work in Newcastle upon Tyne, Tyne and Wear, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ