This is a 12-month fixed term contract with the possibility to made permanent at the end of the contract.
We are seeking a motivated and experienced Contract Support Officer to join our team. This role is ideal for individuals with some contract management experience who are looking to further develop their skills and grow within a supportive and dynamic environment.
26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
~ Option to buy up to 10 days of additional annual leave
~ A generous local government salary related pension
~ An Employee Assistance Programme (EAP) to support health and wellbeing
~ Learning and development hub where you can access a wealth of resources
~ Wellbeing and lifestyle discounts including gym, travel, and shopping
~ The Application Assurance team is part of the IT & Digital service, and the team supports the Council’s contractual software and renewal purchases for the Enterprise Application Portfolio team (EAP) to ensure value for money and compliant contracts.
As a Contract Support Officer, your responsibilities will include assisting with Freedom of Information (FOI) requests related to IT and Digital services. You will be responsible for preparing requisition requests and producing ad hoc contractual documentation. A key part of your role will involve supporting the maintenance and updating of contract data within MySurrey (Unit4), Proactis, and our SharePoint repository, with a particular focus on contract management. You will also contribute to contract-related activities, ensuring adherence to procurement policies and guidelines. This includes strong interpersonal skills, the ability to communicate clearly and professionally with colleagues from different areas of the organisation, and a proactive approach to building and maintaining positive working relationships.
Basic knowledge or willingness to learn about contract management principles and best practices – for example, understanding terms and conditions, service level agreements (SLAs), Key Performance Indicators (KPI) and governance of contracts.
Basic analytical and data skills, with an interest in using tools like Microsoft Excel for data analysis and reporting. You should be willing to learn how to read and interpret data and use this insight to drive decision-making or improvements.
Willingness to learn how to methodically investigate contract-related issues or system problems, identify root causes, and contribute to effective solutions. Please describe a time when you had to learn a new business process or system (e.g. procurement, finance, or contract management). Describe your experience with analysing data or using tools like Microsoft Excel. How have you used data to support decision-making or solve a problem? This could be to discuss flexible working requests, transferable skills or any barriers to employment.
Local Government Reorganisation
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Information for applicants on Local Government Reorganisation - Surrey County Council
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.